An error has occured.

This website hosts on-line ticketing services for an number of local theater organizations. All errors are logged and we perform regular analysis to determine patterns and causes of failure.

The most common error is for a user's session to expire. Once the information associated with a session is gone, we can no longer determine the organization whose web site you were visiting. If your browser has been idle on the previous page for a while, that is likely the cause of this problem. We regret any inconvenience this may have caused.

Another common problem is for a user's cart to expire. Online ticket transactions have a timeout associated with them. This is generally 20 minutes after the first line item is placed into the cart. If the transaction is not completed within this timeframe, held reservations are released to general availability and the cart is no longer valid. Again, we regret any inconvenience if this seems to be the case, but trust that you understand that, out of fairness to all users, tickets cannot be held indefinitely.


Questions? Contact us at tickets@artsphilly.org.